International Patient Care Unit
BALAJI DENTAL & CRANIOFACIAL HOSPITAL has a dedicated International Patient Care Unit (IPCU). This offers the patients from overseas a world-class experience during their stay. Equipped with a 24-hour help line, it is always on duty in service of patients from across the globe. Interaction with the patient begins the moment the patient chooses our hospital. It puts at ease the patient’s anxiety relating to his travel and stay. The first person the patient meets upon landing in Chennai is a member from this unit. The unit assumes responsibility over the patient until the patient leaves India.
Our patients come from all over the globe. The IPCU is well aware of every potential problem a patient could face. Patients from countries where English is not used could face communication problems. For this reason, the IPCU maintains a database of language translators in Chennai. Chennai, being one of the fastest growing development hubs in India, is home to many. The IPCU database has most language speakers registered with it. A translator can be provided for the patient at the patient’s request. This could range from an as needed basis to 24×7 during the patient’s stay in India. This ensures that the patient faces no communication barriers during their stay.
At the patient’s request, the IPCU also takes care of visa formalities. Ticketing arrangements can also be made along with the best deals. They can also organize guided tours around the country after completion of treatment. Thus the IPCU ensures the patient’s comfort and safety throughout their stay. Thanks to the IPCU, the patient gets to enjoy a great holiday while getting their dental issues addressed.