BALAJI DENTAL & CRANIOFACIAL HOSPITAL’s International Patient Care Unit offers its patients from overseas a world-class treatment and comfortable stay. Equipped with the latest communication gadgets and 24 hours help line, this office affords easy access to patients across the globe. It puts at ease the patient’s anxiety relating to his travel and stay. From the moment the patient lands at Chennai airport, he is virtually a member of Balaji Dental and Craniofacial Hospital. A special team meets the patient and ensures that he reaches hospital comfortably in an air-conditioned vehicle.
Geographic boundaries are easier to cross; not so with linguistic barriers. To tackle this, our team have made arrangements for an exclusive coordinator who converses with the patient in his own language. This coordinator continues to render translation assistance making things simpler for the patient as well as the Doctor during the consultation phase and thenceforth.
Visa formalities, ticket booking and reconfirmation are handled. Once the treatment phase gets completed and the patient’s condition stabilizes, guided tours in and around the city are arranged for the patients as well as those accompanying them. Towards the end of his stay, the patient feels he has not been to a hospital but on a tour to India, enjoying the comforts of a home away from home!